An early learning centre that had been paying an agency for a campaign the algorithm had given up on. We rebuilt the ads, then took over the website they'd stopped touching in 2019.
The centre came to us from another agency. The account had one ad running — a single video — and its frequency had climbed to 8. That means the average person in the target area had seen that same video eight times. Anyone who was going to respond to it already had. The rest were paying to be annoyed.
Enrolment enquiries had dried up and the monthly report was still reporting reach and impressions as if that meant something. Meanwhile the website hadn't had a blog post since 2019, had a stack of technical SEO problems, and wasn't ranking for the searches parents actually make.
The ads bring families in now. The SEO work is the compounding channel that brings them in later, without the spend.
Ten enrolment leads in the first ten days of the new campaign. On the organic side, Search Console is showing the centre's rankings moving up week on week for the local childcare searches it was previously invisible for.
The lesson: a campaign isn't "running" just because it's spending. If your agency has had one creative live for months, check the frequency. If it's above 3, you're paying to show the same people the same thing.
Let us handle the ads, the leads and the bookings. You focus on what you do best.
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